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How luckyparty Handles Your Personal Information

This policy tells you exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use our platform — and how we protect it.

Account data protectionPayment privacy — PayPal, Venmo, Play+Your right to access or delete dataNo data sold to third partiesState-law compliant where permitted
luckyparty How luckyparty Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Retain Your Information

Data protection is built into the account flow, not bolted on afterward. SSL encryption covers every connection between your device and our servers, whether you're depositing via PayPal on mobile or reviewing your session history on desktop. We apply strict internal access controls so only the teams that need your data — compliance, fraud prevention, payment reconciliation — can reach it.

Encryption in Transit

Every data exchange between your browser or app and our platform is encrypted with SSL, including PayPal and Venmo payment confirmations and account login steps.

Cookie Controls

We use functional and analytics cookies to keep your session secure. You can review and adjust your cookie preferences through the banner on your first visit or inside account settings at any time.

Retention Limits

Account data is kept only as long as required by applicable state law or our regulatory obligations. Once that period ends, personal records are deleted or anonymized on a rolling schedule.

Access and Correction Rights

You can request a full copy of the data we hold, ask us to correct inaccuracies, or submit a deletion request. We process these through the privacy team contact path shown above.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about your account data, want to request a copy of what we hold, or need to flag a concern? Three paths get you there. Our privacy team responds to written requests within the timeframe required by applicable state law, and our live chat team can point you to the right form straight away.

Live Chat Start a chat session from any page while logged in. Our team can confirm what data we hold and walk you through a deletion or access request in real time.
Email — Privacy Team Send your data request to our dedicated privacy address. Include your registered email and account ID so we can locate your file without delay.
Account Settings Some data preferences — marketing emails, cookie choices — can be adjusted directly inside your account settings without contacting support at all.

Common Questions About Your Privacy at luckyparty

These are the data and privacy questions we hear most often. If your question isn't covered here, live chat or our privacy email can handle it directly.

We collect your name, email, date of birth, and any payment details you enter — such as your PayPal handle or Play+ card number — plus device and session data generated during your visits.

We do not sell your personal data. We share it only with payment processors like PayPal and Venmo, identity verification providers, and regulators in states where we are required to by law.

Email our privacy team with your registered account email and account ID. We'll pull together your data file and respond within the timeframe required under applicable state law.

Yes. Submit a deletion request through live chat or our privacy email. Some data may be retained longer if required by state law or anti-fraud obligations, but we'll tell you what applies to your account.

Retention periods are set by the regulatory requirements in each eligible state. Once those windows expire, your personal records are deleted or anonymized on our scheduled data-clearing cycle.

Full payment credentials are not stored on our servers. Transactions via PayPal and Venmo are processed inside those providers' own secure environments, so your financial details stay under their protection.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.